FAQ

How to start playing ?
You need to register as member of IMIBET28. Go to "Registration" at home page & key in your details. After the registration, login to the registered account and check your game details. Download the game and login with the game's Username & Password provided.
How to make deposit ?
Login to your IMIBET28 account & check on the banking details. Deposit can be made to our Company's bank account through online transfer, cash deposit or ATM transfer. After deposit, submit a deposit form via our website. Go to "Deposit", key in the bank in details (Date, Time, Bank, Amount, Method) & submit to us. Once we receive your deposit form we will add credit to your game's account.
How to withdraw my money ?
Login to your IMIBET28 account and submit a withdrawal form to us. Once we receive your withdrawal form, we will online transfer the money to your registered bank account with us.
What if I already bank in, but still no credit in game ?
If you already bank in , the credit will not be added automatically to your game's account. You must submit a deposit form after bank in. If you already submitted the form but still no credit in your game's account after 5 minutes, then please contact our Customer Service via Livechat.
Why my deposit is rejected ?
The deposit form will be rejected if you do not make any deposit &/or fill in the wrong bank in details (Date, Time, Bank, Amount, Method) . Please contact Customer Service via Livechat for more details.
Why my withdrawal is rejected ?
There are 2 reasons your withdrawal is being rejected.
i) Game's account balance is less than your withdrawal amount. 
ii) The rollover requirement for withdrawal is not met for the selected the deposit bonus.
Can I transfer credit to another game's account?
No, you can't. You need to make a new deposit in order to get credit for the other game's account.
What is rollover ?
Rollover is your total wager/bet in each game no matter the game is win or lose. Bet on slot, R&G games, roulette, your turnover only counted 30%
Example : 1st game bet RM 50 in live sicbo you get 50 rollover, 2nd game you bet RM100 in live roulette, your get 30 rollover. Your total rollover in the 2 games is 80.



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General Promotions Terms & Conditions
  • All offers from IMIBET28 are restricted to only 1 (one) free open account per individual, family, household address, email address, telephone number, bank account and IP address.
  • All offers from IMIBET28 only for members that register with exact information (Contact number, Frist name, Last Name, Date of birth etc.)
  • IMIBET28 offers are intended for recreational players only and IMIBET28 may in our sole discretion limit the eligibility of customers to participate in any promotion.
  • IMIBET28 reserves the right to alter, amend or terminate this Promotion, or any aspect of it, at any time and without prior notice. All IMIBET28 Terms & Conditions (T&C) and Rules applies
  • For any Baccarat games, members are not allowed to place bet on both Player and Banker. Turnover will not be counted for doing such betting which considered as opposite betting and IMIBET28 reserves the right to hold, cancel or reclaim the bonus including all winnings.
  • For any Roulette games, members are not allowed to place bet more than 30 numbers (out of 37 numbers), more than 2 dozens (out of 3 dozens), more than 2 columns (out of 3 columns), on both Red and Black, on both Even and Odd, on both High and Low. Turnover will not be counted for doing such betting which considered as opposite betting and IMIBET28 reserves the right to hold, cancel or reclaim the bonus including all winnings.
  • For any Sic Bo games, members are not allowed to place bet on both Small and Big. Turnover will not be counted for doing such betting which considered as opposite betting and IMIBET28 reserves the right to hold, cancel or reclaim the bonus including all winnings.
  • For any Slot games, IMIBET28's maximum payout is MYR30,000 for any Big Wins and Jackpots and the remaining Big Wins and Jackpot's winning amount shall be removed from member's account.
  • Where any term of the offers or promotions have not been fulfilled by eligible account holders, are breached, abused or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus or any other promotional offer resulted in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, IMIBET28 reserves the right to withhold, cancel or reclaim the bonus plus all winnings. In addition IMIBET28 reserves the right to levy an administration charge on the customer up to the value of the deposit bonus to cover administrative costs.
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